certification
it customer support basics

- issuer
- Cisco Networking Academy
- issued
- 2026
- credential id
- f1e9a1be-9a3d-46e5-9140-7fd3dd24915e
Covers the core skills of front-line IT support — diagnosing common hardware and software issues, walking users through fixes, and communicating clearly under pressure. Earned through the Cisco Networking Academy in 2026.
IT Support
